Lifestyle Learning Direct

Terms & Conditions

 

Correspondence Courses

Online Courses

Remarketing

Correspondence Courses

1. Upon receipt by the school of the enrolment application and payment of a deposit or full fee, you consent and agree to be bound by the terms and conditions herein. You further agree to pay us the full course fee or, subject to our agreement, to make regular instalment payments as specified in your enrolment form until the full course fee is paid. In return, and upon receipt of the full course fee or instalment payment as agreed, we agree to supply you with the relevant course materials, to make provision for, and provide you with, tutorial services, and to make available to you our Student Service Department to assist you with administrative queries. In the event you fail to make any payment as required, pursuant to these terms and conditions, we reserve the right to suspend the provision of all services, including the award of your course certificate. You further agree that, notwithstanding the terms of any prior instalment agreement, in the event you complete the course prior to the time required for payment of instalments, then all outstanding payments must be received prior to the award of your course certificate. We cannot accept enrolment applications from students who are on student visas within the meaning of the Migration Act 1958.

 2. Express Service - should you wish to fax your enrolment to the school, simply complete the enrolment application with details of your credit card.

 3. The course materials supplied are for your use only and are copyrighted. Reproduction or distribution in any form, or by any means, without the prior permission of the publisher is prohibited. Course materials are supplied on a step-by-step basis, by way of modules or individual lessons as students progress. We reserve the right to withhold further supply of course materials in the event you fail to make payment as agreed.

4. You may examine the initial course material in the privacy of your own home for 15 days. If you are not entirely satisfied, you may return the material during the 15-day trial period, at your expense, and subject to clause 4(b),  any money paid to us will be refunded in full, except a $50.00 administration and postage fee. 

5. Should you wish to cancel your enrolment prior to completion of the course, you may do so subject to the following conditions:

a. Pursuant to clause 4, provided that the entire course materials are returned strictly within 15 days in an undamaged condition, failing which we reserve the right to retain, levy or recover directly from you, or via any direct debit or credit card debit arrangements, the replacement value of such course materials and administration costs, up to the sum of $300. We will thereafter release you from any liability to make further payment;

b. After 15 days but within 2 months of your enrolment, upon payment of 25% of the full course fee and return of the entire course materials in an undamaged condition;

c. After 2 months but not more than 4 months from your enrolment, upon payment of 50% of the full course fee;

d. After 4 months but not more than 6 months from your enrolment, upon payment of 75% of the full course fee;

e. After 6 months, upon full payment of the course fee;

f. If more than 50% of the course is completed, the full course fee must be paid.

g. In each circumstance outlined in clauses a. to f. inclusive above, unless you make alternative payment arrangements to our satisfaction, you agree that, where arrangement has been made to pay by direct debit, credit card or other instalment arrangement, we may continue to utilise such arrangement to satisfy your liability, either in whole or part. If the full course fee has already been paid, the appropriate refund of the balance of course fees, if applicable, shall be made.

h. All cancellation requests, with the exception of cancellations made within the 15-day period in compliance with clause 5a., must be delivered in writing to Student Services.

6. Most courses have a 4-year time limit within which to complete the course. Several courses have a 1-year time limit within which to complete the course, which is advised on the course information page. Students may set their own timetable for completing the course at any time within the one-four years, at no additional charge. Students are encouraged to make full use of the tutorial services: for this reason, lesson materials are supplied progressively as the student works through the course. Provided the course fees are paid in full, if a student requires all the course materials, for whatever reason, this may be arranged by contacting Student Services.

7. If you elect to pay by instalments, you agree to make regular consecutive payments as specified in your enrolment form, irrespective of the time you take to commence or complete the course, and irrespective of changes in personal circumstances. If, at any time, you fail to make payment on time as agreed, or are otherwise in breach of any of the terms and conditions herein, we may, at our sole discretion, immediately elect to cancel any instalment payment plan. You agree, upon the making of such an election, that the balance of course fees shall become immediately due and owing, and you agree to make payment of such balance, including any further administrative charges or expenses incurred pursuant to the terms of this agreement, within 7 days from the date of demand by us.

8. By returning your enrolment application, you authorise us to conduct credit checks with relevant reporting agencies at our discretion.

9. If you are under 18 years of age, please ensure your parent or guardian signs this enrolment application. By such execution, your parent or guardian acknowledges and accepts the terms and conditions herein, including guaranteeing the principal liability to make payment of the course fee.

10. If you wish to receive a tax invoice, this may be arranged by contacting Student Services.

11. You agree to be bound by the laws of Queensland.

12. We reserve the right to levy, deduct or recover, and you agree to pay any and all administrative charges and expenses incurred, or to be incurred, as a result of any breach of the terms and conditions herein, including, but not limited to, failure to keep us informed at all times of your correct and current contact details, failure to ensure that sufficient funds are available to meet instalment payments, and any failure by you to make payment, or to make payment on time with respect to instalment payment plans. You agree that your details may be given to credit reporting and/or collections agencies. You further agree that you are liable for, and will pay, any reasonable costs, including 3rd- party costs incurred on account of any recovery action taken as a result of your failure to make payment as required.

13. We reserve the right to add to, amend or substitute course materials.

Online Courses

1. Upon payment of a deposit or full fee, you consent and agree to be bound by the terms and conditions herein. You further agree to pay us the full course fee. In return, and upon receipt of the full course fee, we agree to supply you with the relevant course materials, to make provision for, and provide you with, tutorial services as agreed, and to make available to you our Student Services Department to assist you with administrative queries. We cannot accept enrolment applications from students who are on student visas within the meaning of the Migration Act 1958.

2. The course materials that will be supplied are for your use only and are copyrighted. Reproduction or distribution in any form or by any means without the prior permission of the publisher is prohibited. Course materials are supplied on a step-by-step basis, by way of modules or individual lessons as students progress. We reserve the right to withhold further supply of course materials in the event you fail to make payment as agreed.

3. Refund and Returns Policy

a. Students have 48 hours from the time of enrolment in which to view the course online and ensure that the course meets their requirements. Should a student wish to cancel within this time frame, provided they have not accessed more than 4 modules of the course, they may do so by contacting our Student Services Department at student@lifestylelearningdirect.com. Eligible cancellations received during this time will be refunded; however, a cancellation fee of $50 will be withheld to cover administration costs.

b. Students wishing to cancel after the 48-hour trial period has lapsed, but within 1 month of enrolment, will be liable for 50% of the full course fee as long as no more than 6 modules have been accessed.

c. Students wishing to cancel after 1 month of enrolment, or after having completed more than 2 modules, will be liable for the full course cost.

d. In each circumstance outlined in clauses a. to c. inclusive above, unless you make alternative payment arrangements to our satisfaction, you agree that where arrangement has been made to pay by direct debit, credit card or other instalment arrangement, we may continue to utilise such arrangement to satisfy your liability, either in whole or part. If the full course fee has already been paid, the appropriate refund of the balance of course fees, if applicable, shall be made.

4. By submitting your enrolment application for an instalment plan, you authorise us to conduct credit checks with relevant reporting agencies at our discretion.

5. There is a 1 year time limit within which to complete the courses. Students may set their own timetable for completing the course at any time within the allocated time frame, at no additional charge. Students are encouraged to make full use of the tutorial services available.

6. If you are under 18 years of age, please ensure your parent or guardian accepts the conditions of this enrolment application. By such execution, your parent or guardian acknowledges and accepts the terms and conditions herein, including guaranteeing the principal liability to make payment of the course fee.

7. If you wish to receive a tax invoice, this may be arranged by contacting our Student Services Department.

8. You agree to be bound by the laws of Queensland.

9. We reserve the right to levy, deduct or recover, and you agree to pay any and all administrative charges and expenses incurred, or to be incurred, as a result of any breach of the terms and conditions herein, including, but not limited to, failure to keep us informed at all times of your correct and current contact details, failure to ensure that sufficient funds are available to meet instalment payments, and any failure by you to make payment, or to make payment on time with respect to instalment payment plans. You agree that your details may be given to credit reporting and/or collections agencies. You further agree that you are liable for, and will pay, any reasonable costs, including third-party costs incurred on account of any recovery action taken as a result of your failure to make payment as required.

10. If you do not wish to receive information from us and want to be removed from our standard mailing lists please notify us via telephone or write to: Lifestyle Learning Direct, PO Box 6944 Bundall Mail Centre, Qld 9726, AUSTRALIA or email us at info@lifestylelearningdirect.com and indicate your choice.

11. My personal information may be sent to domestic and/or overseas companies where required in order to effect the services we provide to you.

10. PRIVACY STATEMENT: We advise that customer information provided to us and our affiliates is used for the purposes of processing your enrolment, providing tuition and other services, and selecting and making appropriate offers to you. From time to time we also make our mailing list available to carefully screened companies whose products or services may be of interest to you. If you wish to access your personal information or have your name removed from our mailing lists, please write to: The Privacy Officer, PO Box 6944, Gold Coast MC QLD 9726 or email info@lifestylelearningdirect.com. Please visit our website for our full Privacy Policy. 

 

Google Remarketing

We have opted to use Google Advertising on the Display Network and you may therefore see some of our adds appear not only in Google, but on other  websites throughout the world wide web.  We have added a Google tag to our pages so that Google collects data to know which pages you visited on our website to show you relevant ads.  You are able to opt out of this data collection if you wish.  We will not give or Google will not give that data to other vendors, it will only use the information to determine which adds to show you.

 

  • Third party vendors, including Google, show our  adds on sites on the internet.
  • Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website.
  • Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page. (Alternatively you opt out of a third party vendor's use of cookies by visiting the Network Advertising Initiative opt out page.)

Definitions


"User" means a unique instance of a Web browser.
"User Cookie" means a DoubleClick DART cookie associated with a User.
"User Lists" means a list of User Cookies created or otherwise obtained by Company and used in connection with the Google Display Network, which is referred to in the user interface as "remarketing lists."
"Web Properties" means properties or content on the Google Display Network and all other Google properties or content that use the User Cookie.